Franchise Blog

In the world of franchising, there are many consultants, advisors, and strategists—but very few who have built, scaled, and exited a franchise system from the ground up. Emmet O’Brien stands out as one of those rare operators. His career reflects a journey defined by discipline, innovation, and a deep understanding of how businesses evolve from […]

Building a business that can scale, delegate effectively, and operate without constant owner involvement requires one foundational element: clear, documented systems and a structured training program. Most businesses struggle not because the concept isn’t strong, but because knowledge lives in the owner’s head instead of in repeatable processes.   If your goal is to create a […]

All great franchisors try to keep ahead of the curve and their competitors when it comes to technology, research, and development (R&D). Part of R&D is to understand the changes in the market, to see opportunity for new products, needs, or services, and to encompass how to fix them through the franchise.   Most franchisors […]

When you pay your franchisor’s regular royalty bill, you’re not paying for services. You’re not paying for support and extra help from the franchisor, so how do you insure success? One way to get the most out of the relationship is to treat the franchisor’s success with fair respect. You can’t build franchising relationships on […]

In franchising, you will be a part of a team. This means you will have some kind of relationship of some kind with someone. Often times it’s a similar love-hate kind of relationship that kids have with their parents. To fully be prepared for the type of parenting your franchisor will provide, you need to […]

In franchising, you will always be under the supervision of the franchisor—usually from a far. Their involvement with your will probably be limited to updating system materials, corporate meetings, and checking up when something goes wrong. With that said, it’ll be important to protect yourself and your business by following the rules. There are also […]

As part of a franchise, you’re part of a network, a team, and a greater community. You’ll be given direction, procedures, rules, a system, and a whole flood of people that won’t be directly with you, but are a part of your team. You’ll want to know how to relate to them and to know […]

So far we’ve covered everything from the first moment the idea of owning a franchise bubbles into your mind to now having it built. You know about your community support, your rights, and what to look for in your territory. So now that your store is built and you’re ready to open, the question is […]

[mp_row] [mp_span col=”12″] Franchise advisory councils and associations give order to the franchise universe. They offer communication among franchisees as well as franchisees and franchisors. If you’re a franchisee, you’ll want representation of some kind and a system that welcomes you and that’s what these things do.   Franchisee Advisory Council for Franchises A franchisee […]

Your fellow franchisees are a big part of your team and community. You’ll meet a handful of them during training and it’s important to keep their numbers and other contact information for further reference. If you can maintain regular contact on a weekly basis or more by close proximity, it’s all the better. You don’t […]

There are many reasons why a business might run into conflict. It could have crossed a legal boundary with another company, it could be bought out by someone else, it could even fall into debt because the franchisor is making poor decisions on Research and development or other expensive things. Most franchisors should tell their […]

Dealing with the change in franchising is harder when you’re not paying attention to changes with corporate on a regular basis. As a franchisee, you should be kept up to date with what’s happening around you and in your company when there are any major developments. The worst thing possible would be to distance yourself […]

You’ve been running your store for a while so it might be hard to recall the exact wording in the franchise agreement. You’ll be getting in contact with your franchisor if you’re thinking of purchasing another franchise, so you should read up on the agreement to prepare yourself before you talk to your franchisor. You […]

The more you put into something, the more you’re going to get out of it. The same thing can be said about franchises. More franchises means more opportunities to make money, but it also means there’s a larger risk factor and there is more to lose. On the plus side, you’ll have gone through everything […]

For many franchisees, one franchise isn’t enough. In fact, many franchisees think about owning multiple franchises before they they start franchising. Some step in ready to acquire multiple location within a year or two while others wait a while before asking their franchisor for another. Some franchisees even get into franchising prepared to become ‘franchise […]

When customers walk into your franchise, it’s clear that they’re thinking of a specific product or service that they can find at your brand. They come for the burger, the vacuum, and the reliable brand name products—but there are other things that make the experience more so than your inventory.  As a franchise owner, you […]

There’s no better way to end a customer relation than to lie for your gain. If you’re looking to build your customer base and keep them coming back for more, be honest in every interaction. Don’t try to cheat your customers out for the money in the now as it can end in larger costs […]

While you maintain your franchise, keep an eye on your franchisor and where they place their attention. Is it customers before the franchise or franchise before the customers? You should have found this out prior to applying for any franchise, but if you didn’t, that’s okay. This just helps you find out where their attention […]

Public relations officials say that using PR to keep your brand in front of the customer is not only cost-effective, but can significantly increase your target audience’s brand recall which can bring them back to you time and time again when they’re in need of a product that your company happens to offer. Non-paid media […]

There are many reasons why a franchise might not have any large scale advertising campaign or fund setup for it. The most common reason is a lack of national stores. That doesn’t mean you can’t work with your franchisor or spearhead your own local advertising campaign. If your franchisor is getting ready to expand, keep […]